About
Ocean Jasper Wellness is a Bay City, Michiganβbased beauty and wellness spa dedicated to your journey towards holistic well-being. Our array of services and rituals are crafted to harmonize the mind, body, and soul, guiding you towards a state of balance and inner peace. Come drift away with us, dive into the depths of relaxation, and rediscover the essence of simply being. πππππ πππ ππππ πππππ πππ πππ π ππππππ πππ ππππ Online booking is available 24/7 for your convenience. For more information, text or call us at (989) 778-0791.Business Hours
- Monday
- 10 AM - 6 PM
- Tuesday
- 10 AM - 7 PM
- Wednesday
- 11 AM - 7 PM
- Thursday
- 11 AM - 6 PM
- Friday
- 10 AM - 4 PM
- Saturday
- 9 AM - 3 PM
- Sunday
- 2 PM - 6 PM
Cancellation Policy
Please make cancellations directly with your service provider or via phone call/text to 989-778-0791. Emails and messages from our website or social media are not valid forms of cancellation, and our cancellation policy will still apply.
In order to ensure we can accommodate all of our customers and maintain our schedule, we have implemented a 48-hour cancellation policy. Cancellations and/or reschedules must be made at least 48 hours prior to the scheduled appointment or service.
Cancellations and/or reschedules made within 24-48 hours prior to your appointment time will result in a fee of 50% of the amount of your scheduled service. Cancellations and/or reschedules made within 24 hours prior to your appointment time and no-shows will result in a fee of 100% of the amount of your scheduled services with us. Failure to complete payment results in being unable to schedule any future appointments with us.
No-shows are not tolerated, and your deposit will not be refunded or transferred. If a no-show occurs, it is up to our discretion whether or not to book you any future appointments with us.
If canceling and/or rescheduling your appointments becomes a pattern, it is up to our discretion whether or not to book you any future appointments with us.
We understand that some things come up in life that are unavoidable, unplanned, and out of your control. We always take your unique situation into consideration and sympathize with you. Not all instances will result in a fee unless there is a history of repeat cancellations/rescheduling your appointment.
GIFT CARDS
Gift cards are available to be used towards services with our practitioners and towards our retail. Please note that all gift cards are non-refundable and can not be exchanged for cash.
Additionally, gift cards are valid for 12 months from the date of purchase. After this period, any remaining balance will no longer be available for use. We encourage you to use your gift card within the 12-month timeframe to fully enjoy its value.
CHILDREN ACCOMPANYING CLIENTS
We are committed to providing a peaceful, relaxing environment for all of our guests. In order to ensure that each client can fully enjoy their experience and receive the highest level of care and attention, we kindly ask that children not accompany clients to their appointments.
While we understand that family obligations can arise, the tranquil atmosphere of our spa is essential to the well-being of all who visit. For the safety and comfort of all, we recommend that children be cared for by a family member or guardian during the appointment.
We greatly appreciate your understanding and cooperation, and we look forward to offering you a rejuvenating and serene experience. Thank you for your support!
PETS ACCOMPANYING CLIENTS
We strive to create a peaceful and relaxing environment for all of our guests. To maintain a tranquil atmosphere and ensure the safety and comfort of everyone, we kindly ask that pets do not accompany clients to their appointments.
While we love animals and understand they are an important part of your family, the spa environment is best enjoyed without distractions. We recommend making arrangements for your pet to be cared for during your visit.
Thank you for your understanding and cooperation. We look forward to providing you with a relaxing and rejuvenating experience!
BEING PRESENT DURING YOUR VISIT
We are dedicated to creating a peaceful, safe, and mindful environment for everyone who enters our spa. Our goal is to promote overall wellness of the mind, body, and spirit and to ensure that every treatment is experienced with full presence and awareness.
For the health, safety, and well-being of all, we kindly ask clients to arrive at their appointments free from the influence of substances. Arriving in a clear minded state allows you to fully benefit from your treatment and ensures a respectful, safe space for our clients and practitioners.
We are committed to creating a healing environment for everyone, and we appreciate your understanding and cooperation in helping us maintain that space. If you arrive under the influence of any substance, we reserve the right to reschedule your appointment.
WE APPRECIATE YOU
Thank you for choosing Ocean Jasper Wellness - we look forward to supporting your wellness journey!